FAQ for StubTabs Firefox. Click here for StubTabs Chrome
To add StubTabs for Firefox:
Read our Welcome Guide
Read our about our ProxyTabs
Q: Does StubTabs have a trial?
A: No, StubTabs offers no trial or promotions. Our service is month-to-month. Auto-recurring billing.
Q: I have multiple users and computers, how many licenses do we need?
A: StubTabs charges by the number of seat licenses. Each user will need license. Licenses are transferable between computers.
Q: I entered the license, but the StubTabs box is red.
A: Verify the license key is the same one in our StubTabs account. Your license key is held for 1 hour if you signed on any other computer or reinstall StubTabs without logging out . Sign out of that computer or wait 1 hour. Multiple computers require multiple licenses.
Q: Loading the website is slow, is this StubTabs?
A: StubTabs doesn’t affect your load speed; however loading 20-50 tabs all at once will take load time depending on your internet connection and computer memory processing power. StubTabs is a multi-session software, not internet services.
Q: I entered my account and password into ProxyTabs, yet it doesn’t work
A: Did you enter in your account ID from the GeoSurf dashboard and use the Geosurf password? Users have mistaken the ID for their username.
Q: Can you fix the www1 convert?
A: This was a user request where the convert was provided to us. Tell us the fix, and we will put it in.
Q: I have StubTabs on Chrome, do I need a license for Firefox?
A: Yes you do, StubTabs has developed a new user registration platform off the Chrome Web Store. Your accounts are stored on Google not with us. You will need a new account from stubtabs.com
Q: Can I get the Chrome version?
A: No, at this time StubTabs chrome extension is switching over to the new platform and is not ready to be released. Users will need a new account with the StubTabs platform.
Q: How do I cancel my account?
A: StubTabs Firefox accounts are managed from your StubTabs account on StubTabs.com. Users must cancel their account before the next billing cycle in order to avoid getting billed for the following month. No refund will be given should the user forget to cancel.
It is the users responsibility to manage their own accounts.
All sales are final.
If you need any support that requires our hands on support you will be charged a consultation fee. Purchase it from our website.
Merchant Dispute Processing Fee: $100 (when found in favor of merchant)
Any dispute charges found in StubTabs favor, we will bill the bank of the user $100 fee as a service charge.